You will also find helpful tips, tutorials & how-to videos located within ROES.
Things to keep in mind while building your order:
Be sure you're creating your packages under the correct catalog in ROES (i.e. LUSTRE - Color Adjusted or LUSTRE - Non-Color Adjusted).
Do not import files with duplicate file names, even if they are in different folders on your computer.
Do not add or remove files from folders once you start ordering.
Leave ROES running until you receive a confirmation email.
If you're importing files from an external source (such as CD/DVD/USB/external hard drive), leave it plugged into the computer until you receive a confirmation email. We recommend saving images to a folder on your desktop instead of using external sources.
Half units or a la carte items will be packaged separately from any packages you create and order within ROES.