The ability to Rush an order depends on the product and current in-lab volumes of that item. Rushes are case-by-case and must be pre-approved by the Production Management Team. If you are inquiring to see if we can rush the processing time of an order, please have the item quantity, type, and in-hand due date ready so that we may best assist you. Rush orders can incur an additional charge of 50 percent of the merchandise cost and must ship with Express Delivery service ($34.95).
To start an inquiry, please fill out the contact form. If you prefer to speak with us via phone or live chat, our phone line (888-507-5755) is available Monday through Friday 10:00 am-5:30 pm EST, and our live chat is available Monday through Friday 10:00 am-5:30 pm EST.
The standard in-lab processing time is listed under the Shipping Information section on the specific product page. You may also view our products' standard in-lab processing times here.
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