Pick up Location and Times
Customers in the local area have the option to pick up their prints and/or most products at the lab. Once your order is complete and ready for pick up, we will contact you via email. Our address is:
11103 Pepper Road
Hunt Valley, MD 21031
Pick up hours are Monday-Friday, 10 am to 6 pm EST.
- GROUND SHIPPING
Orders that are under a merchandise total of $25.00 will ship via ground shipping for $9.95 per order. For most orders that reach a minimum merchandise total of $25.00, we offer free ground shipping within the contiguous United States (forty-eight adjoining United States). Depending on your location, we ship all ground shipments via USPS and FedEx.
- ESTIMATED GROUND SHIPPING TIMES
East Coast /// 1-2 Business Days
Midwest /// 2-3 Business Days
Southwest /// 2-4 Business Days
Northwest /// 3-4 Business Days
West Coast /// 3-5 Business Days
Alaska, Hawaii, Canada /// 5-7+ Business Days
International /// 7+ Business Days
- EXPEDITED SHIPPING
If you would like your order to arrive sooner, within the contiguous United States, you may also select to add express shipping to your order. We offer FedEx Overnight at $30.00. Once your order has been produced, it will take one additional business day for delivery. We also offer FedEx Two Day at $15.00. Once your order has been produced, it will take two additional business days for delivery. (Business days for FedEx Express is Mon-Fri). Please keep in mind, expedited shipping does not expedite the production process.
**FedEx Ground and FedEx Express cannot ship to PO BOX addresses**
Drop ship orders are not eligible for free ground shipping. Any orders placed with drop shipping will require shipping to be paid.
INTERNATIONAL/NON-CONTIGUOUS STATE SHIPPING
Orders shipping to destinations outside of the contiguous United States do not qualify for the free shipping over $25.00 offer. Details regarding shipping outside the contiguous United States, click here.
2020 Holiday Season Carrier Schedule Please keep in mind that the time indicated by a chosen shipping method DOES NOT include the time it takes to produce the product(s) in the lab (i.e. the product's "processing time"). For example, a print ordered with overnight shipping will still need to go through its normal 1-2 business day processing time. Once fulfilled and shipped from the lab, you would then receive your package within one business day with overnight shipping.