Question:
Do you offer international shipping or shipping to non-contiguous states?
Answer:
We can ship orders internationally and to non-contiguous states! Orders shipping outside the contiguous United States ship via Priority/International delivery services and have an estimated transit time of 7-10+ business days once shipped. International shipments may be subject to taxes, duties, or other customs fees upon delivery. The recipient of the order is responsible for any such costs at the point of delivery. Economy, Standard, Expedited, or Express shipping services are unavailable to destinations outside the contiguous United States. These shipments also do not qualify for free Economy shipping if your merchandise subtotal exceeds the minimum order of $89.
If you would like to ship an order outside of the contiguous United States and would like an estimated shipping quote, please contact us with information on the contents of your order and the physical shipping address. You can submit this information via our contact form ticket. Once submitted, a support agent will contact you with a shipping quote :)
Please note that we have a few items that cannot ship to destinations outside the contiguous United States. These items are Buzz books, Acrylic Decor, Foil Cards, Christmas Stockings, Photo Pillows, Photo Blankets, Phone cases, Wireless Phone Chargers, Phone Stands, Self-Inking Stamps, and Photo Mugs.
If you have already submitted an order with a shipping address located outside of the contiguous United States, your order will be submitted with a Shipping To Be Determined (TBD) shipping method. Once the order processes and populates into our system, your order will get placed on hold before entering production. At this point, a support agent will reach out to you with a shipping quote. Please advise; this does add more time to the overall fulfillment of your order. Your order will be on hold until we hear back from you!
If you approve the shipping quote, we will send you an invoice for the shipping fee payment.
If we do not hear back from you within two business days, we will void your order and refund the charge to your payment method.
Please note: The size and weight of the package will factor into the cost of the estimate. The final shipping cost can vary plus or minus a few dollars depending on the final weight. Please note that we cannot guarantee delivery dates for international orders due to factors like customs clearance.
USPS UPDATE DUE TO COVID-19
The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic and other unrelated service disruptions.
Updated as of January 5, 2023, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions in the area.
Customers are asked to refrain from mailing items addressed to the following countries until further notice:
These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.
Unless otherwise noted, service suspensions to a particular country do not affect the delivery of military and diplomatic mail.
The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please click here to visit the International Service Alerts page for the most up-to-date information!
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