Tara
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Do you require specific types of files?
Yes, see our file requirements below: If you do not meet these requirements, your prints may have issues, or in some cases, you may not be able to submit your order. File Requirements: .jpg and/o...
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If I have an account with Nations Photo Lab, do I need a new account to use School Prints Roes?
No, you only need one account to order from any of our ordering platforms. Our ordering platforms include our app, our website, regular ROES, and School Prints ROES. School Prints ROES is entirely ...
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How can I find my image file dimensions?
IMAGE DIMENSIONS Every digital image has measurable dimensions independent of the file size. The file size of an image denotes how much space on the harddrive the image file occupies. The dimension...
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Photography Vocabulary
Contrast - The difference between a light and dark area of a print. Increasing contrast makes the white areas whiter and the dark areas darker. More contrast will deepen the appearance of the pri...
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What are your Shipping FAQs?
Pick up Location and Times The pick-up shipping option is unavailable until further notice. We require all orders to be shipped upon fulfillment. Shipping MethodsPlease note that you cannot choose ...
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What is the turnaround time of School Prints orders?
What is the turnaround time of School Prints orders? Processing time or 'In-lab time' refers to the approximate time it takes to make your order through our lab. Our items are hand-crafted and ind...
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School Prints ROES Overview
What are the unique features of School Prints ROES? Discounted pricing for high-volume (100 or more Prints per order) School and Sports Prints orders. School Prints are not eligible for any Nati...
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What are the School Prints ROES system requirements?
School Prints ROES is a Java-based downloadable software that requires a working, up-to-date Java. *Nations Photo Lab has a mobile app but can not currently offer School Print Packages, Events, o...
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What are your Terms & Conditions?
Effective as of Friday, May 25, 2018. At Nations Photo Lab (“Nations,” “we,” “us,” or “our”), we pride ourselves in creating innovative, high-quality photo products with industry-leading...
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How do I check the status of my order?
To check your order's status, sign in to your account on the website and click the “My Account” button in the top right corner of the site. You will select “Order History” at the top of the My Acco...