Joyce Frampton
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Activity overview
Latest activity by Joyce Frampton-
Joyce Frampton created an article,
Shipping Updates for School Prints Orders
We have incorporated changes to the packaging of items for School Prints orders to help avoid delays. Your large and small format Prints will ship together, as they have previously shipped, with yo...
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Joyce Frampton created an article,
What is the standard turnaround time for School Prints ROES orders?
Processing time or 'In-lab time' refers to the approximate time it takes your order to make it through our lab. All of our items are hand-crafted and individually inspected before they ship out to...
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Joyce Frampton created an article,
Can I reset my password?
You can edit your name, phone number, email address, change your password, or update your billing and shipping information by clicking the My Account button in the upper left corner of our website....
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Joyce Frampton created an article,
Do you require specific types of files?
Yes, see our file requirements below: If you do not meet these requirements, your prints may have issues, or in some cases, you may not be able to submit your order. File Requirements: .jpg and/o...
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Joyce Frampton created an article,
If I have an account with Nations Photo Lab, do I need a new account to use School Prints Roes?
No, you only need one account to order from any of our ordering platforms. Our ordering platforms include our app, our website, regular ROES, and School Prints ROES. School Prints ROES is entirely ...
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Joyce Frampton created an article,
Image Hosting
Are you wanting to simplify your workflow in sharing and selling your one-of-a-kind photos? Are you looking for a stellar storefront service to easily manage and use for your clients? If so, look n...
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Joyce Frampton created an article,
How to add your logo on a print in ROES
Navigate to the a la carte catalog in ROES Choose the Print size you would like to order Drag your image into the blank template in the middle of the screen Save your logo as a png file Import...
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Joyce Frampton created an article,
How do I locate My Account Number?
Your account number / Customer ID can found on the Nations Photo Lab website under My Account and My Personal Info. The password used to login to ROES is the same password used to login to the webs...
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Joyce Frampton created an article,
How to use the Crop or Fit button in ROES
In ROES you can choose to have the image “Fit” by clicking on the Crop or Fit button. Crop or Fit: changes the behavior of the node to crop the image or fit it entirely. The Crop or Fit button is l...
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Joyce Frampton created an article,
How to save your order in ROES
ROES has an autosave feature that will keep your order in the cart until you place the order. However, auto-save can be deleted or even overwritten. If you will need more time to work on your order...